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Eye Health

Hearing Health



We have listed below some of our most frequently asked questions. If you do not find an answer to your question here please just give us a call on 0191 917 8887, we will be more than happy to help.

Can someone accompany me to my appointment? 

Yes! It is highly recommended that you bring someone along with you to your appointment.

How long does a hearing test take? 

Your initial consultation appointment will last approximately 60 minutes. 

Can I have a home visit? 

MY Hearing Clinic do not currently offer home visits.

How old do I have to be to be seen by MY Hearing Clinic? 

We are able to see patients aged 18 years and over.  

Do I need an appointment or can I just turn up to the clinic? 

You will need to make an appointment prior to attending the clinic. With short waiting times we can make a convenient appointment to fit around your busy schedule.

Is it safe to have ear wax removed on a regular basis? 

Micro suction wax removal is achieved by latching onto the wax and pulling it out, as the eardrum is very sensitive and delicate this is the safest and quickest way to remove wax. This means micro suction can be carried out as often as is necessary.

Do I need to treat my ears with oil prior to wax removal?

Micro suction is quickest and easiest when the ear has been treated for one or two days prior to removal, we would recommend you treat your ears with oil prior to your appointment. 

How do I change my appointment? 

Please call MY Hearing Clinic on 0191 917 8887 (open Monday to Friday 9:00 am to 5:00 pm) or email and we will be happy to help. 

Do you have disabled access? 

Our clinic is located on the ground floor of MY Eye Clinic and is easily accessible for all.

What is the best way to contact MY Hearing Clinic? 

You can call us directly on 0191 917 8887 (open Monday to Friday 9:00 am to 5:00 pm) or email , our friendly team are always happy to help! 

Do you have parking available? 

Yes, we have a small car park at the clinic with free parking.

Book or get in touch

Register with us today to book and manage your appointments online or speak to one of our team

Ask an Audiologist

Simply fill in the form below and explain your symptoms and one of our Audiologists will get back to you as soon as possible. Our Ask-an-Audiologist is a free and confidential service where we aim to provide you with the best possible advice.

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