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Eye Health

Hearing Health



We have listed below some of our most frequently asked questions. If you do not find an answer to your question here please just give us a call on 0191 917 8887, we will be more than happy to help.

How do I change my appointment?

Please call MY Eye Clinic on 0191 917 8887 (open Monday to Friday, 9am - 5pm) or e-mail and we will be more than happy to help.

Do I need an appointment or can I just turn up to the clinic? 

You will need an appointment prior to attending the clinic, unfortunately we do not provide a walk-in service.  

Do you have parking available? 

Yes, we have a small car park at the clinic with free parking.

How old do I have to be to be for Aesthetic Treatment at MY Eye Clinic?  

MY Eye Clinic accepts patients aged 18 years and over for aesthetic treatments. 

What is Botox®? 

It is an anti-wrinkle injection which used to reduce the appearance of fine lines and wrinkles and it helps soften and reduce the appearance of deep and dynamic wrinkles.

How long will my Botox®treatment last? 

The Anti-Ageing injections tend to last for around 3-4 months depending upon the individual.

What does Botox® treatment involve? 

The treatment involves tiny injections with micro fine needles, which is relatively pain free. The treated area will be cleansed, and then careful measures dosages will be made that will be suitable for your own personal effect, which will then be injected to give your desired result.

What is the post care advice following Botox® treatment? 

Refrain from touching the treated area for 12 hours afterwards. Remain upright for 3-4 hours. Do not engage in strenuous exercise straight after treatment. No sport until the following day. Limit your alcohol intake on the day of your treatment. No facial massages for 1 week. No long haul Air travel for at least 72 hours or scuba diving for at least a week post procedure. Do not wear make up.

What are the potential side effects of Botox®?

Bruising may occur from the micro fine needle used. This is not very common but more likely around the eyes. Slight redness. Headache, particularly with forehead procedure. Rarely: nausea, distant muscle tremors or a flu-like illness. Dropping of the eyelid: This happens in less than 1% of patients and will disappear over a period of 2-10 weeks and is also treatable with eyedrops. Drop in eyebrow postion: if it occurs, it is only temporary but can take up to 10 weeks to go. Double vision: this is generally specific to when crows’ feet have been treated. The problem will last up to a couple of weeks but is not treatable and will mean you will be unable to drive for that time. An asymmetric elevation of one eyebrow tail is again rare. It maybe due to tracking of the solution so it is vital to follow the post care instructions.

What are Dermal Fillers? 

Dermal Fillers are non permanent injectable fillers that contain Hyaluronic Acid, which are placed into the face increase volume loss, contours the face, soften and correct lines, wrinkles and folds in the skin and they are used to augment and enhance our facial features.

Why would I possibly need Dermal Fillers? 

Dermal Fillers are used to give our facial features more of a youthful profile. Whether this is to simply to make our lips look more noticeable help erase tired and sunken eyes, cheek enhancement, reducing heaviness in the lower jaw line or softening wrinkles on our face. It’s a natural enhancement and can be used to create a naturally younger looking face.

Why choose Dermal Fillers? 

Choosing to have injected HA Dermal Fillers is a less invasive treatment than a surgical approach and is relatively quick and simple treatment. It doesn’t require the downtime that comes with the surgical intervention. HA (Hyaluronic Acid) is a natural product, which is produced by the skins own natural material. HA Dermal Fillers have good longevity, lasting from 6 months to 24 months and due to them being a natural product ensures that they are safe and in the event that a patient should wish for it to be reversed there is an option to dissolve.

What is the post care advice following Dermal Filler treatment? 

It is highly recommended to not to apply creams or make up for 12 hours and do not expose the treatment to heat for 24 hours and extreme heat, such as saunas, steam rooms and sun beds for at least 1 week. It is also advisable to refrain from physical activity for the same day as your treatment.

What are the possible side effects of Dermal Fillers? 

Possible side effects of Dermal Fillers include: immediate redness and swelling. Tenderness and occasional discomfort may appear around the treatment site but should settle within a few hours. You should avoid Dermal Filler treatment if the following are relevant: history of allergy to Hyaluronic Acid, bruising or bleeding disorders. Anti-coagulant and immunosuppressant drugs or if you are pregnant or breast-feeding.

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