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We have listed below some of our most frequently asked questions. If you do not find an answer to your question here please just give us a call, we will be more than happy to help! 

What is the best way to contact MY Foot Clinic?

You can call us directly on 0191 917 8887 or email us on 

How do I change my appointment? 

Please call MY Foot Clinic on 0191 917 8887 (open Monday to Friday 9:00 am to 5:00 pm) or email and we will be happy to help. 

Do I need to wear a face covering to my appointment?

During the current COVID-19 pandemic, we do request all patients attend clinic wearing a face covering which they are asked to keep on throughout their appointment. Please refer to our current COVID-19 information here

What type of shoes are best to wear to my appointment? 

Please wear the shoes you would normally wear day-to-day. This is so your foot health professional can give advice on your footwear and if any insoles are needed.  If you feel you may require insoles for work shoes or sports shoes, then we would advise you to bring them with you to your appointment.

Do you have disabled access? 

Yes, our clinic is fully accessible with ramped or level access and parking nearby.

Can I have a home visit? 

We do not offer home visits however, our clinic is fully accessible with ramped or level access and public parking nearby. 

Do you have parking available? 

Yes, we have a small car park at the clinic with free parking.

How old do I have to be to be seen at MY Foot Clinic? 

There is no age restriction to be seen by a foot health professional, we welcome the whole family to our clinic. 

Do I need an appointment or can I turn up to the clinic? 

You will need an appointment prior to attending the clinic. Unfortunately we do not provide a walk-in service, however if you do need an appointment as quickly as possible, please call on 0191 917 887 and we will try our best to get you seen as quickly as possible.

What type of shoes are best to wear after nail surgery? 

We would advise you to bring a pair of wide, loose shoes/ sandals with you to wear after the surgery so the toe does not get squashed. The toe will be dressed and can be quite bulky so opened toed sandals, a slipper or a wide shoe is essential to be worn after the surgery.

How long will it take me to recover after nail surgery? 

The healing rate differs from person to person however on average a partial nail avulsion can take 5-6 weeks to heal and a total nail avulsion can take 8-12 weeks to heal. Ensure you follow post operative advice for a speedy recovery. 

When can I return to work/ school after nail surgery? 

We would advise you to rest with your foot elevated on the day of surgery.  Returning to work or school depends on the individual and activities. Some patients take a second day off and then feel fine to return to work or school.  It is essential that footwear is wide enough to accommodate the dressing and the toe gets no pressure from shoes or any other external force. 

Will I have an anesthetic if I have nail surgery? 

Yes you will have a local anesthetic for nail surgery which will ensure the surgery is as pain free as possible.

Can I drive after nail surgery? 

You will not be able to drive following nail surgery as your toe will be numb from the local anesthetic and your insurance will be invalid. Unless you are using public transport, we strongly advise someone accompanies you to the appointment who is suitable to drive. 

Book or get in touch

Register with us today to book and manage your appointments online or speak to one of our team

Ask a Foot Health Professional

Simply fill in the form below and explain your symptoms and one of our Foot Health Professionals will get back to you as soon as possible. Our Ask-A-Foot-Health-Professional is a free and confidential service where we aim to provide you with the best possible advice.

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